159 0 obj <>/Filter/FlateDecode/ID[<38505CF35D4D814CB849C61D42F0BD2C>]/Index[140 54]/Info 139 0 R/Length 99/Prev 142241/Root 141 0 R/Size 194/Type/XRef/W[1 3 1]>>stream So in this scenario, the total cost to have and use the plans makes the HSA Plan the less costly option for Mary and her family. State Health Plan PPO - Administered by Blue Cross Blue Shield of Michigan (BCBSM). Don't have a member account? Mail Code 1112. Go paperless by submitting claims and managing payments online for free. hb``a`` -mY8PE!u[dCC#W6,j.Fvtl,s fb`p;CT3j For the HSA Plus Plan, Ford contributes $1,000 towards Mary's health savings account, which further reduces her cost to use this plan. When you see a HMO in-network provider for covered services, your out-of-pocket costs are limited to deductibles (starting October 12, 2014), and copays. Once logged in, navigate to the QHC letter in the Proof of Insurance section at the bottom of the page. New SHP PPO membership ID cards will be mailed in September 2019. %PDF-1.6 % See below. 800-229-2210 View the Telemedicine Benefit Summary to see your State-sponsored health insurance carrier's telemedicine coverage. 0000048976 00000 n We'll accept a qualification form from an office visit that occurred up to 180 days before the start of your plan year. Each letter serves a distinct and specific purpose: Notice of qualified health coverage for auto personal injury protection (PIP) benefits: Changes to Michigan's no-fault auto insurance law that . James wouldn't have to pay anything from his paycheck to have the HSA Plan. endstream endobj startxref And with the $1,000 Ford contribution to his health savings account, James out of pocket costs to use the HSA Plus Plan is reduced to $2,480. 0000020798 00000 n 'TMjZ}dM`V;hO0 45o` T@> $0,Tkpp9~#@="-toen7=u-J 3P6sO1v 0IA||$IRs3R6o'j*vU#;B!FL5O,hBtA7|$xVv)*09KTOM8Gh6CAIT,[*6a8 wz If you're asked to provide your auto insurer with a QHC letter, you will either need to contact your health plan (like Blue Cross) or your employer to request the letter. 0000018138 00000 n 0000059887 00000 n Healthcare includes your Medical (ASR, BCBS, or HAP), Prescription (Navitus or HAP), Dental (Delta Dental), and Vision (NVA). 0000059211 00000 n 0000017479 00000 n No-fault auto insurance changes in Michigan bcbsm.com Health (6 days ago) WebThere are several ways you can request a QHC letter. Once they've been met, the plan generally pays the full amount of your in-network medical and prescription costs. 172 0 obj 0000014991 00000 n 0000014041 00000 n To help you compare and select your 2021 plan based on your personal needs, Ford has provided Benefits Mentor powered by IBM Watson Health. Questions About Your Benefits? For the HSA Plus Plan, her yearly contributions, which is her cost to have the plan would be $3,300. 0000022731 00000 n Under the plan documents section, click Michigan Auto Reform to request a letter be mailed to the subscriber's address. Standard Qualification Form If you have a Blue Cross Blue Shield of Michigan plan other than Healthy Blue Achieve that requires a qualification form, please use the form below. Two letters confirming you have MESSA coverage that are often requested by your auto insurance carrier can be found in your MyMESSA member account. 0000026478 00000 n Employees can also make pre-tax HSA contributions by payroll deductions. The only providers permitted to submit a signed "Hospital Coverage Letter" for hospital privileges' requirement, are the following provider specialties/types: Adolescent Medicine, Child & Adolescent Psychiatry, Developmental-Behavioral Pediatrics, Family Practice, General Practice, Geriatric Medicine, Internal Medicine, Pediatrics, Physical 0000006389 00000 n 0000006680 00000 n 0000008446 00000 n It has more than 20,000 physicians, including specialists, and more than 140 all acute care hospitals in Michigan. When an out-of-area Blue plan member seeks medical care from your office, use our tools to simplify claims submission to BlueShield of California. OptumRx is the Pharmacy Benefit Manager for the State Health Plan PPOand will administer all retail, mail-order, and specialty prescription services for active employees and both Medicare-eligible and non-Medicare eligible retirees. %PDF-1.6 % The plan covers inpatient hospital care, as well as other outpatient services received at a hospital including emergency room care. Contact your HR Benefits Team at LCC-HR-Benefits@star.lcc.edu Contact Human Resources Phone: 517-483-1870 Fax: 517-483-1883 Monday - Friday: 8:00 a.m. - 5:00 p.m. Administration Building It has more than 20,000 physicians, including specialists, and more than 140 all acute care hospitals in Michigan. GradCare Member Reimbursement Form U-M Premier Care Member Reimbursement Form 500 Renaissance Center. This plan provides health benefits using providers and facilities that are in-network, meaning the providers and facilities have agreed to accept a discounted fee from BCBSM in order to be in-network. Its important to know that in order to opt-out of PIP coverage under the new Michigan law, you must have health insurance that is considered qualified health coverage. 0000049042 00000 n There are several ways you can request a QHC letter. 140 0 obj <> endobj Log in now myfordbenefits.com HELPS YOU: View personalized benefits 0000007421 00000 n Visit, Go to Qualified Transportation Fringe Benefits (QTFB), Active Employee State Health Plan PPO BCBSM Plan Booklet, Retiree State Health Plan PPO With Medicare Booklet, Understanding HMO Insurance Premium Rates. 0000029757 00000 n We appreciate your understanding. 0000048683 00000 n 0000014332 00000 n 0000015914 00000 n 0000004500 00000 n The new Michigan No-Fault insurance law defines qualified health coverage in two ways: It is "health or accident coverage" that "does not exclude or limit coverage for injuries related to motor vehicle accidents" and its "annual deductible for coverage" must be "$6,000 or less per individual." (MCL 500.3107d (7) (b) (i)) Or it is Medicare coverage. Create an account now. "Qualified Health Coverage" means your health coverage: Does not exclude or limit coverage for motor vehicle accidents; and Has an annual deductible of $6,000.00 or less per covered individual. PIP coverage can include items like attendant care, housing modifications and lost wages. 0000045752 00000 n You can log in to your online member account to see if you have a QHC letter to download. 0000011869 00000 n Health insurance plans may contain auto exclusions (meaning they don't provide coverage for car accident-related injuries); may fail to cover the treatment, care and services needed by car accident victims; may limit such treatment, care and services in ways that No-Fault does not; and/or may involve managed care or HMOs which require 0000021457 00000 n 0000048277 00000 n Please keep in mind that PIP coverage pays for some items that health insurance doesnt, such as attendant care, lost wages and vehicle or housing modifications. Employees can now get a Health Care Plan Verification letter through Wolverine Access by selecting Employee Self-Service > Benefits > Health Care Plan Verification. A QHC letter must contain the following: The full names and dates of birth of all individuals covered under the policy or plan; and A statement that includes whether the coverage provided constitutes "Qualified Health Coverage" as defined in MCL 500.3107d (7) (b) (i), or that the coverage: Does not exclude coverage for motor vehicle accidents, and <> The BlueCard Program links Blue plans across the United States and abroad through a single electronic network for claims processing and reimbursement. James has arthritis, so he needs to take a higher cost maintenance drug. You can log in to your online member account to see if you have a QHC letter to download. TVxZOEhL5wV/yZP^',UP1ko}87M@p_[8Sq^R/ 0000018771 00000 n 0000027316 00000 n Oakland County's Qualified Health Coverage Letter for Retiree Notice of Qualified Health Coverage for Purposes of Michigan No-Fault Auto Law Medical Health Plans ASR Plan Documents ASR PPO 1 Plan Document ASR PPO 3 Plan Document Summary of Benefits and Coverage 2023 PPO 1 Summary of Benefits and Coverage 2023 PPO 3 Summary of Benefits and Coverage <. California Physicians Service DBA Blue Shield of California 1999-2023. 0000028562 00000 n To find the most up-to-date information about current medical and pharmacy claims, you can use the Blue Cross app or log into your BCBSM member account at bcbsm.com. If your spouse's (non-State) employer will not cover you under their group plan because you are enrolled in any of the State-sponsored health care options,you can "opt out" completely and still receive the $50 biweekly payment (select "Health Waiver with Rebate"). 0000042215 00000 n You're eligible for an HSA if you enroll in the State HDHP and have no other non-HDHP health care coverage, including coverage through your spouse or any other person, and you are not claimed as a dependent on another persons tax return. You can keep your unlimited PIP coverage. PIP pays for services that health insurance may or may not cover. PPO. To obtain a coordination of benefits letter, call the number on the back of your Enrollee ID card. What's qualified health coverage under the new law? 0000004052 00000 n 600 Lafayette East. 0000029999 00000 n 0000003914 00000 n Detroit, MI 48226-9942. This plan covered inpatient hospital expenses, as well as certain other services received at the hospital on an outpatient basis (including emergency room care). State and Federal Privacy laws prohibit unauthorized access to Member's private information. <<674A7177E0417F4590EC384E93D00AED>]>> Visit myfordbenefits.com and make your plan selection for 2023. Be sure to turn off pop-up blocker and private browsing prior to opening your Auto Health verification letter. 0000018397 00000 n We're redirecting you to Blue Shield of California's Find a doctor search. Even though this law has to do with your auto insurance, a lot of people have questions about what it means for your. View detailed plan information in this document. 14. other health care coverage 16. other policy holder's last name 19. other policy holder's date of birth 17. other policy holder's first name 20. name of other health carrier 21. other carrier policy/group number 22. other carrier street address city state zip code 23. other employer name major medical 24. type of other health insurance . These plans also allow you to set aside tax-free funds that you can use for qualified medical expenses. You can now file disputes, attach supporting documents, and retrieve letters for submitted disputes online! (tJ)Dpdd5* 7YG1}[X3C=Yvou*tdU`{NRGqZy3Cv{c.W+5gE|7?)z The rule provides protection against balance or "surprise" billing under certain circumstances, and phases in new transparency requirements on most group health plans and health insurers. John's annual paycheck deduction for the HSA Plan is zero. 0000009570 00000 n HSA Plan and HSA Plus Plan. But, if you receive services from a provider not in the PPO network, you may be responsible for paying additional out-of-pocket costs. Pontiac, MI 48341. Mary would pay nothing from her paycheck to have the HSA Plan. The document must: 0000034422 00000 n SECTION 2 OTHER HEALTH COVERAGE INFORMATION . 0000011210 00000 n Enter the three letters of your "Enrollee ID" found on your Blue Cross Blue Shield member ID card, and then click Go. 193 0 obj <>stream Since John has individual coverage, he gets a $500 HSA contribution from Ford if he selects the HSA Plus Plan, Ford doesn't make a contribution towards the health savings account for the HSA Plan. If your no-fault insurance carrier requests or requires confirmation of your university health plan's position for coordination with no fault, please call the SSC Contact Center at 734-615-2000 or 1-866-647-7657 (toll free). The HSA Plan is available to you at no cost. You're now aware you have a choice between two HSA eligible medical plans in 2021. 0000027006 00000 n An HMO is a managed care plan that provides medical care through its network of physicians, pharmacies, contracted hospitals, and medical care suppliers. | _1S}9M{T=o9B^>.!a8Znpk9(6_ [Narrator] Hello again, and welcome to Blue Cross Blue Shield of Michigan. Thank you for viewing. \8/$z *Blue Shield of California member plans only, Pre-service review for out-of-area members. 0000026660 00000 n 0000027783 00000 n They areresponsible for the deductible, then the hospital is reimbursed according to the plan design. 0000007100 00000 n Effective January 1, 2023, MSPTA-represented (To1) employees are eligible for this benefit, DROP employees and OEAIs and the dependents remain ineligible. Current SHP PPO enrollees will be automatically transitioned with no gap or changes in coverage. Plan: Blue Care Network (BCN) Premium Cost: Summer 5/16/20 - 8/15/20 $474.00 (approx. The network covers all 83 Michigan counties and is the largest PPO network in Michigan. Co-insurance is a percentage of the cost you share with the plan. To help your savings grow even more, when your HSA balance reaches $1,000, you can choose a variety of investments. Providers and facilities that fail to comply will be suppressed from our directories. Both plans offer the largest doctor and hospital network as well as benefits, including prescription drug coverage and in-network preventive care at no additional cost. 0000016284 00000 n Government Human Resources Benefits Health Benefit Plans. Once logged in, navigate to the https://www.bcbsm.com/medicare/help/faqs/other/auto-law.html Category: Health Show Health When you see a PPO network provider for covered services, your out-of-pocket costs are limited to deductibles, co-insurance, and copays. 0000026163 00000 n The out-of-pocket maximum does not include monthly paycheck contributions, copayments, or any expenses not covered by your plan. You have certain tasks to complete within specific . First, let's look at the cost to have a medical plan. Click My Plan and Spending. Try again later. 0000008674 00000 n Your coverage is considered qualified if it: When making a decision, keep in mind that PIP has coverage that goes beyond traditional health insurance. We're sorry, but the attestation service is temporarily unavailable. To file a Blue Cross Blue Shield Global Core eClaim online, log in with your username and password or register for access. An HDHP offers a lower biweekly premium in exchange for higher deductibles and out-of-pocket limits. 0000019062 00000 n 373 0 obj <>stream 0000036168 00000 n 0000043394 00000 n Before you select a medical plan, consider your total costs, including the costs to have and use the plan. As you can see, there are great benefits to having an HSA. Michigans new auto no-fault insurance law went into effect July 1, 2020. 0000034485 00000 n Qualified Transportation Fringe Benefits (QTFB). Under the new legislation, residents may select different levels of PIP coverage. 0000025213 00000 n `+DO>|5%Nqdws=0y';L a66[OIe,%EqtRS&54Qvw"E$iu3:G+x+II^ UTT"9W!4XuYS6Ly}l&!2 0000020507 00000 n Learn More Questions? 0000031798 00000 n 0000003382 00000 n Respond promptly to the carrier to complete the final phase of the enrollment process. This copay is waived if Mary or her family member is admitted as a result of the ER visit. To find the most up-to-date information about current medical and pharmacy claims, you can use the Blue Cross app or log into your BCBSM member account at bcbsm.com. <>stream More from MIBluesPerspectives.com: MI Blues Perspectives is sponsored by Blue Cross Blue Shield of Michigan, a nonprofit, independent licensee of the Blue Cross Blue Shield Association, Blue Cross Helps Primary Care Practices Survive Pandemic, Blue Cross, Blue Care Network to Return $21M to Individual Plan Members, Increasing Access to Behavioral Health Care in the Face of COVID-19, Concussions: The Warning Signs You Need to Know, Are You the Default Parent? TTY users should call 711. 0 endstream xref Access commonly requested forms for patient care activities, credentialing, and more. Let's say Mary and her family have a normal year with normal doctor visits. Please enable JavaScript in your browser for a better user experience. .r~'J ms-oA&@i 9k2 J4T{Yt;cu6J_Fs"6r|(Z? endstream endobj 141 0 obj <>/Metadata 11 0 R/Pages 138 0 R/StructTreeRoot 21 0 R/Type/Catalog/ViewerPreferences 160 0 R>> endobj 142 0 obj <>/MediaBox[0 0 612 792]/Parent 138 0 R/Resources<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI]/XObject<>>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> endobj 143 0 obj <>stream If you are 55 or older, you can make an additional catch-up contribution of $1,000 per year until you are enrolled in Medicare. Contact your auto insurance carrier for specific questions regarding PIP coverage. If you absolutely need to call, please try again at a later date. 0000060102 00000 n Members should direct specific questions about PIP coverage to their auto insurer. This means you have the option to increase your payroll contributions so you can reach the maximum contribution amount earlier in the year. &yw}.$7eIw Your co-insurance amount for in-network services is 20%. }v".VrTAmk$NJ+ y{i-Y#gds7D NO - YES - Please complete entire form, sign at the bottom and return sign at the bottom and return . 0000016573 00000 n If you have any questions, call the phone number on the back of your Blue Cross ID card and we'll help. Your doctor will submit the form by following the instructions on the back. It has a deductible of $6,000 or less per person. If you're asked to provide your auto insurer with a QHC letter, you will either need to contact your health plan (like Blue Cross) or your employer to request the letter. Contact your auto insurance agent with questions and to learn more about your options. endstream Share & Bookmark, Press Enter to show all options, press Tab go to next option, Retirement and Deferred Compensation Board, Upcoming Individual Consultations & Seminars, Oakland County's Qualified Health Coverage Letter for Active Employees, Oakland County's Qualified Health Coverage Letter for Retiree, Notice of Qualified Health Coverage for Purposes of Michigan No-Fault Auto Law, 2023 PPO 1 Summary of Benefits and Coverage, 2023 PPO 3 Summary of Benefits and Coverage, Summary of Information for Preventive Care, 2023 PPO 2 Summary of Benefits and Coverage, 2023 Traditional Summary of Benefits and Coverage, 2023 HAP Summary of Benefits and Coverage, BCBSM Approved Autism Evaluation Centers and Behavioral Analysts. b|=b}#Aif3TRD0;@NHkQ#`VEQxD To request your QHC confirmation letter: Log in to your member account. K4[WYV5pL@=>QBuD Automobile No-Fault Insurance Changes: Prior to July 2, 2020, Michigans Automobile No-Fault Insurance Law required individuals to purchase unlimited Personal Injury Protection (PIP) through their auto insurer. Important Legal and Privacy Information | Important Information About MedicarePlans | Privacy Practices | Site Map | Feedback | Download Adobe Acrobat Reader, Important Information About MedicarePlans. 0000010545 00000 n Health Insurance Marketplace Check out information about the Marketplace, especially if you are not eligible for coverage through LCC. For more info, visitwww.mi.gov/AutoInsurance, emailAutoInsurance@mi.gov, or call 833-ASK-DIFS (275-3437). 0000034448 00000 n For Medicare Members: No-fault auto law changes bcbsm.com Health (Just Now) WebThere are several ways you can request a QHC letter. 0000024311 00000 n 0000033132 00000 n 13 151 SM. %PDF-1.7 % 0000048834 00000 n Log in to continue with member verification. You can call the number on the back of your member ID card. 0000024600 00000 n When you combine Mary's cost to have and use the HSA Plus Plan, her total cost is $5,306. 0000016814 00000 n hb```5,|z cbD{600T|txGyG{T8"W3\baah4p1$$ v3Kx4@6@ 1 0000005858 00000 n The HSA Plan is still the less costly option for Mary because the total cost to have and use the plan is lower in the HSA Plan. 0000028854 00000 n 0000008243 00000 n 0000014702 00000 n 0000009647 00000 n 1-313-225-9000. Representatives are available 8:00 a.m. to 5:00 p.m., Monday through Friday. With the total of all her family services and prescriptions, the HSA Plan costs $3,030 to use. Submit and confirm authorizations and approval of medical and pharmacy services prior to services being rendered. You can log in to your online member account to see if you have a QHC letter to download. Please review directory information to ensure its accuracy before attesting. 13 0 obj <> endobj 0000033229 00000 n When we look again at the total cost of having and using the plans, the HSA Plan is the lower cost option for John. 0000048755 00000 n IS IBCQ-]97T5dUa{ugdcg`\o'.Nu }n|7G|ZXXMf9I\RTt K{d\H3$]S^-}h C6PDI^7|[N$G3y\80-~/T2;D->>DRUw_ F=(8#l9o&.fy66tK~yUR~YZOa.y=jYh8MfH3eXg]s#2H`pw$]Nx8p&`1l)v1]\Ib`wO6+1OLn@{hE +vA3LSY+o(*_6]o. 0000032373 00000 n You don't need to wait until your new plan year starts to see your doctor. 0000051836 00000 n 0000027473 00000 n Now let's imagine Mary and her family had a year with a lot of medical and prescription expenses where they meet the out-of-pocket maximum for both plans. Provided in a vehicle qualified as an ambulance and part of a licensed ambulance operation 0000031112 00000 n 0000031415 00000 n Now let's look at what a single person with relatively few healthcare needs might experience. If the provider you select doesn't participate at all with BCBSM (BCBSM has several different provider arrangements), you may also be required to pay additional charges. endobj The State Health Plan PPO provides reimbursement for medical care expenses when you need treatment for an illness, injury, or disease. For the HSA Plan, your deductible and out-of-pocket maximum amounts for in-network services are the same. Telemedicine Benefit Summary:Telemedicine visits allow you to meet with a US board-certified doctor online using a video-chat tool. 0000010017 00000 n 0000027625 00000 n 0000005625 00000 n 0000060222 00000 n If your auto insurance is requesting a QHC letter to issue or renew a policy, you may request a QHC letter by contacting your health carrier. The rule provides protection against balance or "surprise" billing under certain circumstances, and phases in new transparency requirements on most group health plans and health insurers. This tool provides side-by-side medical plan comparisons and personalized cost modeling. N'JV|DI]Ea:%*&[|{;z^HzwD/L_d?D/q|',W2tKpcukU;Bxc%w37XeNh{%_hl@zPMy * uAd;{i6pmn'D=6e Cvy"ngpdh6 s/8bG. And that both plans include a health savings account or HSA, that allows you to set aside tax-free funds that you can use for qualified medical expenses. 0000032777 00000 n 1996-2023 Blue Cross Blue Shield of Michigan and Blue Care Network are nonprofit corporations and independent licensees of the Blue Cross and Blue Shield Association. 0000048540 00000 n $"mY_%Be66y=\"QI This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. 0000026848 00000 n Under the new law, youll no longer be required to purchase unlimited personal injury protection (or PIP) if you have a certain level of health insurance coverage. And for the HSA Plus Plan, it's $1,020. State-sponsored health insurance carriers are prepared to send a letter to State employees or retirees, upon request, confirming their health plan is considered Qualified Health Coverage (QHC). This copay does not apply to the out of pocket maximum for the HSA Plan, so Mary will be responsible for this copay each time she or a family member visits the ER, after the deductible is met. This amount does not count toward the plan's out-of-pocket maximum. What does PIP cover? $158 per month) Eligibility: All MSU students, Law students, Visiting scholars, and more, including spouse and children of a student enrolled in the plan. 0000000016 00000 n Follow the instructions on the page to have your letter created. {07 N_Bdk hm6?ZqJ!nv+E BlueCard Program home page. Preventive care benefits are covered 100 percent when received from a TRUST PPO network provider. Field Service. Under the State Health Plan PPO, members choose their in-network providers from the BCBSM Community Blue/Blue Preferred PPO Network. You are encouraged to visit your benefit providers' website and create free member logins. Identified standard preventive services are covered at 100%, but most other services have a 20% in-network coinsurance after meeting the deductible. We're making your EOB easier to understand. endobj 0000012102 00000 n %PDF-1.7 % The network covers all 83 Michigan counties and is the largest PPO network in Michigan. Federal No Surprises Act: The federal government issued the "transparency in coverage" final rule under the Federal No Surprises Act. If you have additional BCBSM contracts, pleas e include this as other coverage. And he pay $2,280 annually to have the HSA Plus Plan. Those costs include increased copay and deductible amounts. *Except for those employees in certain bargaining units who are hired on or after 1/1/00 who have a regular work schedule of 40 hours or less per bi-weekly pay period (not permanent-intermittent positions). 163 0 obj <>stream 0000017849 00000 n You may look up HMOs in your residential area using the zip code tool. Reviewplan materialscarefully to understand the advantages and risks associated with the plan. Learnyour requirements, deadline dates and more about your coverage. These scenarios are simple, and there are many other ways you can consider managing your out-of-pocket costs with your health savings account. California Physicians Service DBA Blue Shield of California is an independent member of the Blue Shield Association. Physician Qualification Form (PDF) Healthy Blue Achieve Form 0000048409 00000 n 0000013137 00000 n trailer Your auto insurer may also ask for a letter about how your health coverage coordinates with your auto insurance for auto accident medical claims (i.e., which coverage pays primary in an auto accident). %%EOF %%EOF 0000013426 00000 n You can also take a closer look at your current plan to help you make the best choice for your 2021 plan. Employees selecting the HSA Plan are responsible for a fixed amount copayment of $200 for each visit to the emergency room after your deductible has been met. You can also opt-out if you qualify for that provision. 0000038624 00000 n 0000006930 00000 n a health reimbursement arrangement which helps members pay for qualified medical expenses. Visit myfordbenefits.com and make your plan selection for 2023. 0000021168 00000 n Your explanation of benefits (EOB) statement has a new look. Visit Federal No Surprises Act (michigan.gov)for more information. Once logged in, navigate to the https://www.bcbsm.com/index/health-insurance-help/faqs/topics/other-topics/no-fault-changes.html 0000012476 00000 n Under the State Health Plan PPO, members choose their in-network providers from the BCBSM Community Blue/Blue Preferred PPO Network. Log in to get your questions answered by a live representative, Monday through Friday, 6 a.m. to 6:30 p.m. You can choose your own primary care physician who will provide direct care or make referrals from within the network. 0000015623 00000 n You must be in pay status to receive this payment.

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