It usually within 21 days of WTF. Powered by. WebRefund. Where is my stimulus check and why have you all stopped answering calls? Third-parties (hackers) may unlawfully intercept or access information or confidential transmissions. Rather than just complaining here, post an official complaint with the Attorney General of California. Google Analytics uses cookies. Greendot hasnt responded to the inquiries, however Im calling to update them about SBTPGs involvement too since I was unaware at first. I have not been told about the form and getting it notarized when I finally get ahold of someone again I will ask about that. 0 45 8,965 Reply. Categories in the chart refer to the categories described above in the general section of this Privacy Policy. What is going on with this bank? Please click the links, listed below, to find information on the status of your refund with Santa Barbara Bank. 20254 Us Highway 18. Funniest thing is they say they send the funds as soon as they get notification that the money is coming. I have called Turbo Tax twice in the last week to find out what is going on with my federal refund. I filed a complaint today with the BBB against the bank that TT uses to collect fees. Find yours below and contact them to enroll with TPG. Have questions about a tax filing from last tax season or earlier? Refund Transfers are not loans. Well this just in. it was because of the holiday that our refund was delayed, all is well and we will be receiving our refunds soon, like today, as of 02/27/2020. WebRefund Transfer. Ask questions and learn more about your taxes and finances. By clicking "Continue", you will leave the Community and be taken to that site instead. We disclose your Personal Information to businesses. So all that we can do is wait at this point. I will not be using TurboTax again. Tax Pro Fee Advance. The list below summarizes how we collect, use and share Personal Information in our offline, in-person and telephonic interactions by reference to the statutory categories specified in the CCPA, and describes our practices during the twelve months preceding the effective date of this Privacy Policy. Santa Barbara Bank intends to keep your refund as long as possible so that they can invest it and all the others it is stalling. 4 Customer must obtain a Refund Transfer (separate fees apply). Terms and conditions are subject to change without notice. I am having the same problem and have hit a wall dealing with people. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. The derivation of information, data, assumptions, or conclusions from any other category of Personal Information to create a profile about a person reflecting the persons preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities and aptitudes. Audio, electronic, visual, thermal, olfactory, or similar information. Your California privacy rights. Thought by midnight it would update. Tax refund and e-filing are required in order to receive Refund Transfer. Cookies allow us to better understand how users use our site and can help us to tailor our Web site or a marketing message to better match your needs and interests. These companies may use your personal information to help us communicate with you about offers. You can contact them SBTPG, toll-free, at 1-877-908-7228 At UpTax Software, we are dedicated to helping you through the entire bank enrollment processto make sure youre ready to take the tax season head-on. A Green Dot Company | NMLS ID# 914924 | Technology Privacy Statement, Our fee is withheld from your client's refund amount so there's no cost to you, Once we receive your client's refund your tax preparation fees are deposited directly into your bank account. Called sbbt today and they did say that there were some technical issues and that everything did go through and to wait 1 to 2 buisness days. Information you provide in applications or other offline, in-person and telephonic interactions. Whether weve sold your Personal Information, and if so, the categories of Personal Information received by each category of third-party recipient. After 3 days hours of being on hold, speaking to TurboTax, who's support originally sent me to CreditKarma, who had me create an account for my deposit to be dropped in, until it didn't show up and i had to start over.also being told there were no systemic issues with held refunds. In February, my refund was released from the IRS and sent to TurboTax. Go back and check that part of the Contract and you will see. Refund Transfers are not loans. Scan this QR code to download the app now. Of course, they failed to return the direct deposits or reimburse me in some way. I m hoping it will be in our bank tomorrow since the day my file was accepted was on a holiday Feb 17 so I figured its gonna be one day late, Hopefully we all get it tomorrow I have been stressing all day about it lol. June 6, 2019 1:14 AM. It's ridiculous. What is a Refund Transfer? Hand off your taxes, get expert help, or do it yourself. **Say "Thanks" by clicking the thumb icon in a post, How soon do i get my refund after recieved by santa barbara bank, You can follow the instructions in this link. Same says was received on 2/25/20 and still not at my credit union but my credit union only deposits once a day in the morning so should be there tomorrow. But, they won't be any help when they do call you. The business or commercial purpose for collecting and/or selling Personal Information. to receive guidance from our tax experts and community. If we deny your request, we will communicate our decision to you. If you elected to have your fees deducted from your refund, the IRS will send your return to Santa Barbara Bank, where they will deduct the fees and then deposit any remaining refund into your account. Thought by midnight it would update. Funniest thing is they say they send the funds as soon as they get notification that the money is coming. Create Anonymous, Aggregated or De-identified Data, Professional or Employment Information. Update: It still has the same message when I try to login. For the status of your tax refund you will need to contact the third party processor, Santa Barbara Tax Product Group, using their website - https://www.sbtpg.com/, Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-InformationOn this page you can also scroll down and click on Submit a request. Work-in-Progress Screen Point-and-Shoot Error Correction Easy-to-use forms-based input Automatic software updates All federal and state forms supported Integrated text messaging capabilities, UpTax Wise is our most customizable service package. Did the information on this page answer your question? This subreddit is about news, questions, and well-reasoned answers for maintaining compliance with the Internal Revenue Service, IRS. Scroll down to Part VIII - Direct Deposit and Refund Disbursement Options. Browsing history, search history, and information regarding a persons interaction with an Internet website, application, or advertisement. Hopefully many of us will have good news, really soon. Santa Barbara bank says my refund amount I'm giving them is wrong I have no offsets IRS has amount I have. Receive confirmation - TPG will notify you by email once I've done this already, but to no avail. How long does it take to Unfortunately because of my experience with this bank I will no longer be doing business with TT - while TT has been good to work with SBTPG has been awful - their customer service agents are rude and most of them cant give you any details or the information changes from person to person. what was the 117.00 they charged you for? Floor plans listed may vary between individual units regarding square footage, dimensions, amenities and are subject to availability. You have clicked a link to a site outside of the TurboTax Community. We'll help you get started or pick up where you left off. Hopeful that you will get your money soon! https://taxpayer.sbtpg.com/login Refund Advantage Tax Refund Services was built with the tax professional in mind. Information collected automatically by security cameras and equipment. Does the tax pro advance work with multiple software providers? of course, unless you never receive it at all. If you have elected to have your TurboTax fees paid from your tax refund, you may check the status of your Refund Transfer by visiting Santa Barbara Tax Products Group Scan this QR code to download the app now. Both companies appear to be shady; they have poor customer service and won't allow you to speak to a supervisor or appropriate departments if you can't provide information you otherwise wouldn't have because you're not associated with them in the first place. I went on the banks website to put in my information to clear up where it is in the processing stage and they claim they havent received it. 5Auto Collect is an optional service provided by Santa Barbara Tax Products Group, LLC. Theyve had my refund since Friday and the status is green with funded yet still shows $0 as paid to me. All about the refund | Ask the Experts Live Ev Premier investment & rental property taxes. WebREFUND ADVANTAGE. You can sign back into your I will never file with TurboTax in my life again. Santa Barbara TPG Bank Application Reject 1801. I am frustrated beyond how long the process has taken for this bank to give me my refund. For anyone who either got the loan, and/or are having their fees taken from their refund, Santa Barbara is currently processing a batch of refunds. I'm sorry this is happening. Web1 Refund Transfers are deposit products using Civista Bank, Member FDIC, that enable certain deductions from the account to be processed. UpTax clients have their own dedicated software. "What if" mode Create a return without SSN and add it Diagnostics system and warnings Calculations are made instantly with every entry Conversion software for most tax packages. Alternatively, you may notify us via e-mail or telephone shown in the how to exercise your rights section of this Privacy Policy. Whether we have disclosed your Personal Information for a business purpose, and if so, the categories of Personal Information received by each category of third-party recipient. 7 Available to returning clients with 100+ applied Refund Transfers enrolled in our standard Refund Transfer program. An online identifier or other persistent identifier that can be used to recognize a person, family or device, over time and across different services, including but not limited to, a device identifier; an Internet Protocol address; cookies, beacons, pixel tags, mobile ad identifiers, or similar technology; customer number, unique pseudonym, or user alias; telephone numbers, or other forms of persistent or probabilistic identifiers (i.e., the identification of a person or a device to a degree of certainty of more probable than not) that can be used to identify a particular person or device. **, **Say "Thanks" by clicking the thumb icon in a post, You can contact them SBTPG, toll-free, at, TurboTax does not receive any further updates regarding your tax return afterit'sbeen accepted by the IRS. Santa Barbara TPG - GO2bank Debit Card Says it's Locked. Nondiscrimination. Here is the link to the State of California Office of the Attorney General, and the form you will need. Materials available while supplies last. Copyright 2021 UpTax Software. WebYou will get your funds the same day you would have had you of paid upfront regardless. Age (forty years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information). We understand tax is a complex business. - Intuit. I have called Tax Product Group 15+ times in the past two weeks, and have to wait on hold for hours or wait for a callback (which they sometimes never call back). Pay for tax preparation with your tax As a stakeholder in the electronic filing industry, we endeavor to promote integrity throughout our program and to be a sound steward in the e-file process. What is the TurboTax phone number? We do not intentionally collect this information but some of it may be revealed in identity data or other information we collect. Then once SBTPG sends the refund to your bank it can take up to 5 business days to post to your account. The categories of Personal Information that we have collected. WebAccording to the IRS website most refunds are disbursed in less than 21 days. We have the experience to support your business. en tu idioma! If we are going to use your personal information in a manner different from that stated at the time of collection through this Web site, we will notify you. The third party processor will deduct the TurboTax fees plus the service charge and then attempt to direct deposit the remaining refund balance into the account that you entered on your tax return. As time went on still no refund called IRS TOO MANY TIMES was told to contact sbtpg because they havent recieved anything so I contact sbtpg again and was told that my money was sent oct 7 2022 it is almost April 1 2023 still no money in my account or in the irs system to send me my money direct . In February, my refund was released from the IRS and sent to TurboTax. Archived post. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. If you have not received your refund and it is past the timeframes noted above, you may need to start a tracer by following the instructions in the following IRS link:IRS Refund Trace. You can track your refund with Republic Bank is committed to working with tax offices of the highest caliber. Ask questions and learn more about your taxes and finances. WebA great way to issue Refund Transfers Loaded with benefits for your clients Great for tax time and all year long No monthly fees With eligible direct deposit, otherwise $5 per month. In addition, if you direct us not to sell your Personal Information, we will consider it a request pursuant to Californias Shine the Light law to stop sharing your personal information covered by that law with third parties for their direct marketing purposes. Rather than just complaining here, post an official complaint with the Attorney General of California. I haven't been able to contact the IRS TPG or Turbo tax. I've even drove 4 hrs to check my old mail and nothing. WebI filled my taxes on turbo tax on 2-5-2020 and on 2-23-2020 irs.gov Where is my refund? In the event you elect not to receive any future contacts from us, we will endeavor to remove your name from our email list within ten business days. Check the status of your Refund Transfer. All about the refund | Ask the Experts Live Ev Premier investment & rental property taxes. UPDATE: If you are filing before February 15th your refund may be delayed due to PATH Act. I'm trying to set up direct deposit on my greendot card. The other one I spoke to hung up on me, I'm not trying to be rude to these people either, it's the questions I'm asking. As of today, I have filed complaints with the BBB against Intuit-Turbo Tax, Santa Barbara Tax Products Group, and Green Dot Corporation (SBTPG parent company). I'm not doing that. This option also has an additional charge from the bank that processes the transaction. I have called TurboTax to try and get additional information, but they have done nothing to help. You can track your refund at the Santa Barbara website by clickinghere. However, we are don't have access to your refund situation. If you elected to have your tax preparation fees deducted from your refund, it will be taken before the funds are sent to your bank. We may use cookies or, in a limited number of cases, IP addresses for several reasons. They should be finished by 2pm PST. I cannot believe people like the person I just spoke to are the ones who are handling our money. I am having this same issue. Santa Barbara Bank intends to keep your refund as long as possible so that they can invest it and all the others it is stalling. You can alsocontact the IRSat 1-800-829-1954 to initiate a refund trace. But you arewelcome to contact customer support directly to address your concerns. A check cashing fee will be charged to anyone cashing a check who does not have a Wells Fargo deposit account in accordance with Wells Fargo's standard fees for check cashing. We are aware that this is a difficult situation for you. Refunds may be delayed even longer for other reasons. Enroll with TPG and get the resources you need to attract and retain clients. IRS told me the refund should be funded to Barbara bank on Mar 1. They haven't responded to me and you can't get a live person on the phone. Ive never in all the years I have filed never received my deposit when the IRS said I wouldthis year nothing on the 5th even though IRS says sent to bankSBTG says they havent received??? My last year using TT after all these years.poor customer service on this issue and none from your bank. account to see the refund amount. Correction of Personal Information; Opt-Out Right. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post. A The Bureau of Fiscal Service may need to review your claim before they can re-issue your IRS refund check, which can take up to 6 weeks to complete. Get info here. The categories of third parties with whom we share Personal Information. Is this some kind of scam?I don't need a "middle man" handling my refund, holding part of the funds and having access to my bank account info. This sucks! We will require the authorized agent to have a written authorization confirming that authority. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits. Plus once released by the IRS, its out of their hands. Typically within 48 hours of the IRS accepting your return. You can contact them SBTPG, toll-free, at1-877-908-7228or go to their secure websitewww.sbtpg.com, https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service, Dont use them!!! Real name, alias, postal address, unique personal identifier, customer number, email address, account name, social security number, drivers license number, passport number, or other similar identifiers. Government-issued identification numbers. We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims; We believe it is necessary to share information in order to investigate, prevent, or act regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of the Web site terms of use, or as otherwise required by law. Idk. Did the information on this page answer your question? Did you finally receive yours? However, the IRS has not begun to process returns as of yet. Hand off your taxes, get expert help, or do it yourself. Deletion. It just sat there. The day the IRS releases them, Santa Barbara gets them, TurboTax gets their money and sends you the rest. See disclaimers below for state restrictions. On their website, they show they received my refund on 3/2/22, which was the correct amount and the amount stated on the letter I received from the IRS. All rights reserved. Fees apply. You can ask us to delete the Personal Information that we have collected from you. Just hit "1" and make them call you back. We ask that you notify us of any changes to your personal information via e-mail or telephone shown in the how to exercise your rights section of this Privacy Policy. You may have received an email from our partner Santa Barbara Tax Products You have clicked a link to a site outside of the TurboTax Community. Deposit is subject to change based on approved credit. This article will provide more Real experts - to help or even do your taxes for you. WebSanta Barbara Bank Tax Refund Status in Santa Barbara, CA About Search Results Sort: Default All BBB Rated A+/A View all businesses that are OPEN 24 Hours Hutchinson & Bloodgood LLP Tax Return Preparation Tax Return Preparation-Business Accounting Services Website More Info 101 YEARS IN BUSINESS 10 YEARS WITH (800) 836-6007 The current fee is $10 per check. SSN. These companies do not have any independent right to share this information. If we know that you are younger than sixteen years old, we will ask for your permission (if you are younger than thirteen years old, we will seek your parents/guardians permission) to sell your Personal Information before we do so. Santa Barbara Bank has had my refund for 15 days. The categories of sources from which we collected Personal Information. Cost is $4 or less for checks up to $1,000 and $8 or less for checks up to $7,500. https://help.sbtpg.com/hc/en-us/articles/230418728-What-s-the-status-of-my-2019-refund-. Theyve had my refund since Friday and the status is green with funded yet still shows $0 as paid to me. Yet in some cases, which seem to be more than not, they withhold the remainder more than the 5 days, and unfortunately they have poor Customer Service. You can follow the instructions in this linkhereto contact SBTPG. We disclose your Personal Information to business transferees. I started the investigation in late February of this year so it hasnt been too long. You are entitled to exercise the rights described above free from discrimination. You can request a copy of the Personal Information that we have collected about you during the past twelve months. If you elected to have your fees deducted from your refund, the IRS will send your return to Santa Barbara Bank, where they will deduct the fees and then deposit any remaining refund into your account. information on the refund process and timeline. In the Refund Advance (apply for an advance of the IRS refund) section check the Check to select Refund Advancecheckbox. Like many companies, we use services that help deliver interest-based ads to you. We make every effort to keep your information current and accurate. Building on a legacy of nearly 20 years of industry leadership and superior customer support, TPG, in cooperation with our banking partners, provides fairly-priced, quality financial products. 2010-2023 Santa Barbara Tax Products Group, all rights reserved. By clicking "Continue", you will leave the Community and be taken to that site instead. Tax Pro Help Center Get answers 24/7 at Support.sbtpg.com Tax Pro Support (Existing client) 800.779.7228 Consumer If not received by the 5th day, IRS states to contact Bank to see if they have received it. My money was released on Feb 9th and it is March 8th and still no money direct deposited into my account. https://ttlc.intuit.com/community/refunds/help/about-the-refund-advance-application-process/00/25557. Information. When it connects you, expect to wait like 4 or more hours. WebTaxpayer Alert: DO NOT VERIFY YOUR OWN CHECK Check cashing institutions will not cash a check that has already been verified TPG is facilitating collections that are being made directly through EROs. Hopefully many of us will have good news, really soon. Did the information on this page answer your question? Why? Do not enter Starting price(s) can change daily and change based on the move-in date and lease term chosen. WebExpected refund amount (accepted return) Actual refund amount (after any adjustments) Released date; Fees: Bank processing fee; Program fees; Miscellaneous fees; Refund https://oag.ca.gov/contact/consumer-complaint-against-business-or-company. Whether you are a large organization with multiple offices or a successful single office operation, UpTax Link has the professional tax solution to maximize your success. Fees apply to the ERO only with respect to successful collections. You have clicked a link to a site outside of the TurboTax Community. Please reach out to our third-party processor, SBTPG. I've tried contacting the irs, turbo tax, and tpg and can't get through to anyone. below. Google also may transfer this information to third parties where required to do so by law, or where such third parties process the information on Googles behalf. New Member May 31, 2019 5:10 PM. How did this end up working out? Bank account number, debit or credit card numbers, insurance policy number, and other financial information. The check limit at Walmart in Connecticut is $6,000 and Florida is $1,999.99 per person per day. Santa Barbara TPG is integrated with industry leading tax software providers. site shows your refund has been sent,it generally takes Santa Barbara Tax Products Group (SBTPG), who administers the "refund processing service" for Intuit,1 to 2 business daysto process andforwardyour refund to your financial institution, after it receives them from the IRS. WebSanta Barbara is currently processing refunds. ! How long does it take to As a California resident, you have the rights listed Web1 Check with the IRS To view your refund status Go to IRS website 2 Check with TPG To view your refund transfer details Login to TPG Need help? The types of loans are displayed here including the loan amount issued and the amount outstanding. Turbo Tax TPG Bank shows my refund was funded on the 8th, but I havent received it in my account. An individuals physiological, biological or behavioral characteristics, including an individuals deoxyribonucleic acid (DNA), that can be used, singly or in combination with each other or with other identifying data, to establish individual identity. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators, and providing other services relating to website activity and internet usage. Questions about prior year tax filings? Biometric information includes, but is not limited to, imagery of the iris, retina, fingerprint, face, hand, palm, vein patterns, and voice recordings, from which an identifier template, such as a faceprint, a minutiae template, or a voiceprint, can be extracted, and keystroke patterns or rhythms, gait patterns or rhythms, and sleep, health, or exercise data that contain identifying information. Our management team has been involved in the tax refund servicing side of the e-file industry since 1989. Next step is getting a lawyer cause this is ridiculous. 6 Available to tax professionals enrolled in our standard Refund Transfer program. Santa Barbara is currently processing refunds. I filed a complaint with the IRS and they traced my funds but nobody has responded to the request sent by the Office of the Controller of the Currency who I also reached out to. Santa Barbara TPG - How to use GO2bank with TaxSlayer Pro. When I tracked on tpg.com it said Unfunded*!?? WebTheyve had my refund since Friday and the status is green with funded yet still shows $0 as paid to me. Does santa barbara bank receive funds the day before your suppose to receive your refund? Did the information on this page answer your question? Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have yourTurboTaxfees deducted from your refund. We'll help you get started or pick up where you left off. I will not stop until I receive a response from one of these companies and my refund check is either direct deposited or a check is issued and sent to my address.
